PRIVACY POLICY

Effective Date: May 2026

At VeltrixBio, we respect your privacy. This Privacy Policy explains what information we collect, how we use it, and how it is protected when you use our website.

INFORMATION WE COLLECT

We may collect the following information:

• Name, email address, phone number, billing address, and shipping address.
• Order and account information submitted through our website.
• Payment-related information processed securely through third-party payment providers. VeltrixBio does not store full payment card information on its servers.
• Technical information such as IP address, browser type, device information, and website usage data.
• Information submitted through contact forms, account registrations, or newsletter subscriptions.

HOW WE USE YOUR INFORMATION

Your information may be used to:

• Process and manage orders.
• Provide customer support and respond to inquiries.
• Send order updates and service notifications.
• Improve website performance, security, and user experience.
• Prevent fraud, unauthorized activity, or misuse of our website.
• Send promotional communications only if you choose to receive them.

COOKIES & TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance the browsing experience. You may disable cookies through your browser settings.

DATA PROTECTION

We use reasonable security measures to help protect personal information from unauthorized access, misuse, or disclosure. However, no online platform can guarantee complete security of transmitted data.

THIRD-PARTY SERVICES

We may use trusted third-party services for payment processing, shipping, analytics, website functionality, and order fulfillment. These providers may access limited information only as necessary to perform their services.

SHARING OF INFORMATION

We do not sell, trade, or rent personal information. Information may only be shared when necessary for order fulfillment, business operations, legal compliance, fraud prevention, or service provider support.

RESEARCH USE DISCLAIMER

Products listed on this website are intended strictly for laboratory research use only. They are not intended for human consumption, medical use, diagnostic use, veterinary use, or any other unapproved application.

YOUR RIGHTS

You may request access, correction, or deletion of your personal information by contacting us directly.

CHANGES TO THIS POLICY

We may update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

CONTACT US

For questions about this Privacy Policy, please contact us at:

support@veltrixbio.com