Website Use

By using this website or placing an order with VeltrixBio, you confirm that you are at least 21 years of age and understand that all products are sold strictly for lawful laboratory research purposes only. Customers are solely responsible for ensuring compliance with all applicable local, state, federal, and international laws and regulations regarding the purchase, possession, handling, storage, and use of products purchased from VeltrixBio. VeltrixBio reserves the right to refuse service, limit sales, or cancel orders at its sole discretion.

Product Use Disclaimer

All products sold by VeltrixBio are intended strictly for laboratory research purposes only. Products are not intended for human consumption, medical use, diagnostic use, veterinary use, therapeutic use, or any other unauthorized application. By purchasing from VeltrixBio, customers acknowledge and agree that all products will be used solely for lawful research purposes. Customers assume full responsibility for the handling, storage, use, and disposal of all products purchased. VeltrixBio makes no representations, warranties, or guarantees regarding research outcomes, experimental results, product performance, or suitability for any specific purpose.

Orders & Payments

All orders are subject to availability and acceptance. Prices, product availability, and specifications may change without notice. Payment must be received and approved before order processing and shipment. VeltrixBio reserves the right to refuse, limit, cancel, or refund any order at its sole discretion.

Shipping & Delivery

VeltrixBio strives to process and ship orders promptly; however, delivery times are estimates and are not guaranteed. VeltrixBio is not responsible for shipping carrier delays, customs issues, import restrictions, lost packages after delivery confirmation, or incorrect shipping information provided by the customer. Risk of loss transfers to the customer upon delivery confirmation by the shipping carrier.

Returns & Refunds

Due to the nature of laboratory research products, all sales are considered final unless an item arrives damaged, defective, or incorrect. Any claim for a damaged, defective, or incorrect order must be submitted within 48 hours of delivery and include the order number, clear photographs of the package and product, and a description of the issue. VeltrixBio reserves the right to approve or deny any refund, replacement, or store credit request at its sole discretion.

Limitation of Liability

To the fullest extent permitted by applicable law, VeltrixBio shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising from the purchase, possession, handling, storage, use, misuse, or inability to use any product sold through this website. The customer’s sole remedy for any claim related to a product purchased from VeltrixBio shall be limited to the amount paid for the product.

Intellectual Property

All content on this website, including text, graphics, logos, images, branding, product descriptions, and website design, is the property of VeltrixBio and may not be copied, reproduced, modified, distributed, or used without prior written permission.

Changes to Terms

VeltrixBio reserves the right to modify, update, or replace these Terms & Conditions at any time without prior notice. Continued use of this website following any changes constitutes acceptance of the revised Terms & Conditions.

Contact Information

For questions regarding these Terms & Conditions, products, orders, refunds, or policies, please contact VeltrixBio through the Contact Us page on this website.